Everyone’s an Expert

Everyone is entitled to his or her opinion, particularly about individual likes and dislikes. But not all opinions are of equal value. A doctor’s opinion about medical matters is far more likely to be correct than that of someone with a limited or no medical background. An environmental scientist’s views on global warming, by the same token, are far more likely to be correct than those of medical profession. The opinions of a professional singer with advanced studies and a professional career about music are more likely to be correct than that of someone with no formal musical training. Likewise, the collective and peer-reviewed views of the professionals in any given field are almost always going to be more accurate than those of non-professionals in those fields. This is one of the principal reasons why doctors, engineers, pilots, and many other professionals are licensed and regulated… because we don’t want unqualified people handling life and death measures, regardless of their personal convictions and opinions.

Now… we all have opinions, particularly in areas such as politics, music, theatre, art, the weather, as to what we like… and that’s fine. What’s not so fine is the ever-growing assumption that all opinions are of equal value, or that “likes” equate to validity or correctness. All opinions are not of equal value, and whether one likes something or believes it to be so does not translate automatically into excellence or validity. Add to that the assumption, particularly by “educated” individuals, that one’s opinions and beliefs outside one’s field or fields of expertise are equally valid or superior to the professionals in another field, and a society risks sewing the seeds of its own collapse, particularly in cases involving elected officials, such as Congress, who too often defer to popular opinion or their own unfounded biases.

And yet, no one seems to see it. The doctor who can see so clearly how the “everyone is wonderful” philosophy undermines medical excellence cheerfully and vociferously disputes years of research by thousands of climate scientists because he cannot believe what they report, yet he’d be outraged if those climate experts disputed key aspects of his medical practice. The engineer who understands the importance of accuracy and perfection in structure would be furious if a group of professional musicians pointed out non-existent weaknesses in his engineering, but sees nothing wrong with making blatant and incorrect assessments about professional musicians and singers. And of course, all the readers who make the thousands and thousands of misguided and incorrect statements about books — largely because they don’t like what the author did, rather than because the book was technically bad [not that there aren’t many, many, technically bad books, but those aren’t generally the ones these “reader reviewers” pan] — would be outraged if people made the same petty comments about their work.

The problem is that, in a society that has become almost totally consumer-oriented, such opinions guide politics and public policy. Education is no longer based on what works, but upon making students and parents feel good and upon the widely held opinion that “anyone can be anything he or she wants to be” [which is almost never true, rhetoric to the contrary]. Government has become more and more widely based on the opinion that someone else should pay for the programs, despite years of recommendations by economists and other professionals that a nation cannot continue to expand government programs without increasing taxation or cutting other programs. Even within fields such as the investment banking and securities business, executives with no expertise in complex financial systems, such as derivatives, thought they were experts and made decisions based on the popularity of short-term profits… leading to the resulting disaster.

Entertainment has become based more and more on strict popularity — what the majority wants — and factors such as the skill or performers, the excellence of scripts or music, have almost entirely vanished, although everyone cites excellence as the basis for their views, and that “excellence” is based on what they like, usually superficial appearance and/or crudity, and seldom are such likes based on an in-depth and studied expertise in the field. The same is true in athletics. Never in our history have there ever been so many Monday morning quarterbacks, and almost none of them have any experience on the professional level in the sports they criticize.

Everyone’s an expert, and fewer and fewer Americans are listening to those who truly are the experts — and yet they wonder why the problems are multiplying?

The "Popularity" Problem in F&SF

A while ago, I was talking to my editor, and I mentioned a book that he had edited for a new author — one for which I’d offered a blurb. My editor sighed, and informed me that he wouldn’t be able to publish another book by the writer, although the first book had received a considerable number of favorable comments and reviews, because it hadn’t sold well enough for the publisher to risk a second book. At present, this is scarcely news to any author in the field, because the same thing is happening all over publishing. Sales of a majority of established published authors are down, and while they’re not down enough to hurt the really big names, the decline tends to affect newer and less established authors much more. And it makes sense, unfortunately.

In a time when readers, along with everyone else, are watching their purchases more carefully, fewer are going to risk their entertainment dollars on an author they don’t know, unless someone they know personally and trust recommends that author. But… with new authors very few, if any, readers know the author — unless the publishing house pours a ton of money into publicity, and that is happening less and less.

Now, in this time of economic downturn, this is relatively self-evident. What isn’t quite so evident is that it’s merely the continuation of an on-going trend. At a time when blockbuster sales — such as the Twilight books, the Wheel of Time, Nora Roberts, etc. — are dwarfing best-seller numbers of previous decades, the sales numbers of mid-list and low best-selling authors at major publishing houses tend to be flattening, if not declining, especially mass-market sales, although there are some exceptions. These exceptions are always cited as contrary examples, of course, rather than the anomalies that they are.

The reaction of many authors is to aim for that “popular” audience, to the point that F&SF aficionados can cite example after example of imitation, subtle or blatant, and that the media and series tie-in section of the F&SF section at many chain stories is almost as large as the “regular” section.

One reaction in the F&SF field has been the growth of small presses, some of which stretch the definition of “small,” but these presses are limited in what they can do, although they often publish novels of high quality. This has had another off-shoot, as well, in that it appears a number of “professional” and “semi-professional” F&SF reviewers tend to concentrate on such works, almost as if assuming that most of what is published by a large publisher is “merely commercial,” and seldom worthy of comment.

Writers who have the ability to write excellent books are placed in an unenviable position, because books which tend to be technically outstanding usually have lower sales. As one of the responders to this blog has pointed out, outstanding books also get fewer and “less favorable” reader reviews, and those reduce sales. Since most professionals do write in hopes of making a living, there is a not-so-subtle and continuing pressure to “write popular,” even if an editor never says a thing to a writer.

More than a few readers have pointed out that these trends could very well lead to more self-publishing, more web publishing, and more electronic alternatives to getting stories and novels out. It probably will, but it won’t solve the “popularity” problem, because for those stories and novels to reach more readers requires word about them to reach readers, and successful “word-passing” on the web requires the support of widely-read and popular websites. Thus… the web-publishing option merely transports the popularity problem from one form of publishing to another — and does so without nearly the same degree of quality control as is exercised by the old-line print publishing business. This shift also results, in most cases, to a reduction in the income of writers, along with the problem that readers are left having to spend far more time sifting through web and other less conventional forums to find books they like that fall outside “popular” parameters. Again… there are exceptions, such as Baen’s Universe magazine, but they’re few indeed.

In the end, it all boils down to the fact that readers, as a whole, get what they’re willing to pay for, and if most readers flock to the “popular,” before long, that will represent most of what’s available — and that will be the case whether the source is “conventional” publishing or the web.

Limits to Empowerment?

The other day I read an article in a well-known economic publication about how “talking websites” could empower the illiterate. I’m doubtless in a small minority, but I’ve been concerned for a long time about all this emphasis on “empowerment.”

I do tend to worry about universal suffrage when something like a third of the American electorate doesn’t even know who’s president — but then, again, that percentage has varied between 25% and 35% for at least 20 years, and we haven’t had any more political catastrophes during this period than any other, although those who disparage the previous president tend to forget that we had a few problems with a man named Nixon, and moral and upright as he was personally, a fellow by the name of Carter wasn’t exactly the most effective of chief executives… and even when suffrage wasn’t even close to universal, we managed to elect Warren Harding.

But… as a writer and as an individual who believes in both the written and the spoken word, I have to ask whether we want to grant more power to those who cannot master, even if through no fault of their own, half of whatever language their culture uses to bind that part of civilization together. Writing changes culture, and, based on history, it does so for the better. Exactly why, at a time when written skills are declining, when a smaller and smaller percentage of so-called educated individuals have actually mastered the written word [according to a study released by the Department of Education three years ago, almost 40% of individuals with advanced college degrees do not have the analytical skills to explain the arguments in a standard newspaper article], why do we want to grant more power to those who cannot write and write at all?

We’re already substituting test results for analytical skills in far too many school districts across the country. Newspapers are failing left and right because most people under thirty don’t have either the inclination or the ability to read more than a sentence at a time, let alone a paragraph, and before long those of us who can and would like some detail in our news will be relegated to perusing a relative handful of printed or subscription online sources, because, so far as I can determine, there’s less and less of a market for real news… just for sensationalism or for targeted “in-depth” rationalizations of what various groups of people already believe.

But then again, maybe we should expand the internet and website system so that no one has to master reading and writing — and add an amendment to the Constitution that no one can run for public office without being able to explain in detail and on the spot and in writing what the duties of that office are and why he or she would be qualified to hold that post. We could even return to handwritten paper ballots at the same time.

All you’d have to do to be politically empowered would be able to read, write, and think. Would that be so bad?

The Age of Unreality

All too many years ago, when my brother and I were growing up, my parents, and even my grandmother, piled on the aphoristic practical platitudes, such as… “If it’s too good to be true, it probably isn’t.” “A penny saved is a penny earned.” “Rome wasn’t built in a day.” “A stitch in time saves nine.” “An honest day’s work…” With those platitudes came a no-nonsense attitude. My father insisted that we do the best of which we were capable — in everything from academics to athletics to what he termed “the necessities of life,” matters such as lawn and tree and mechanical maintenance, simple woodworking, basic electrical repairs, house painting… and the need to approach everything in a practical, realistic, and — most important — an honest way. For him, dreams were possible, but only if one prepared and worked hard and long to achieve them. One didn’t achieve success by merely wishing or saying that it would happen. Nor by cutting corners, either practically or ethically. In addition, we were not allowed to be bored. If any word even hinting at boredom even came up, various tasks were immediately assigned, monitored, and the results were inspected. At that time, this approach to raising children was not in the slightest unusual. It was close to the norm, and it led to a generally realistic outlook on life.

So… what happened?

Today, we’re weathering a recession created largely by incredibly unrealistic assessments of how housing and securities prices would perform over time. Never in the history of mankind have the values of real estate and structures continually appreciated upward for more than a few years, if that. So why did so many people buy into the unreality the values would continue upward at high rates indefinitely? Stock and security prices have fluctuated widely over time for as long as there have been such financial instruments. Yet some of the supposedly brightest and best minds in finance not only bought into the idea of continual rising securities’ prices, but they developed instruments that magnified through leverage both gains and losses — and never considered what would happen when the inevitable transpired. And, worse yet, for this lack of competence and foresight, hundreds of them were granted million dollar plus bonuses.

The same unreality permeates state and local politics. Through legislation and referenda, the federal and state governments promise more and more in the way of programs and benefits while the electorate demands — and largely gets — tax levels that are in no way able to pay for the programs people insist are their rights. California, to no one’s surprise, leads the way, and political experts across the spectrum [except, of course, from the far, far right, who are even more unrealistic] have declared the state essentially ungovernable — with a deficit approaching more than $50 billion and a legislature unable and unwilling to act because to do so would indicate to voters just how unrealistic they’ve been. Everyone wants to tax everyone else, but no one wants to pay more taxes, and no one wants his or her program cut or eliminated. And the simple, and unrealistic, answer is to tax the “rich” and to stop waste and fraud, never mind the fact that such a simplistic solution won’t raise enough revenue without grinding the economy to a total halt.

The polar ice caps are dwindling. Meltwater from the Greenland ice cover is at an all-time high and increasing annually. Ice sheets are melting and breaking off the Antarctic icecap in chunks of hundreds of square miles. Most of the glaciers in the Alps have either disappeared or melted back to a fraction of their previous size. The legendary snows of Kilimanjaro have vanished. Over the centuries, goats and overgrazing have turned the Sahara from an arid grassland into a true and total desert. The combination of disease, pollution, and warmer seawater has devastated the world’s coral reefs. Increasing temperatures have resulted in literal transformation of the mountain forests of the southwestern United States into high desert. Cattle and grazing in the previous century destroyed most of the grasslands in the Great Plains all the way from the Dakotas to Texas, changing the climate so much that we’ve experienced one Dust Bowl and are continually fighting against another, while the once massive Ogallala Aquifer is pumped dry. There are huge dead zones in the Caribbean, and areas in the Pacific hundreds of miles across where human floating trash clogs the waters. In less than two centuries, human beings have used up 30%-50% of all the oil created over hundreds of millions of years and raised carbon dioxide and methane levels to heights not seen in hundreds of millions of years, if ever. And yet… tens of millions of Americans, among them highly educated individuals, persist in the illusion that there is no global warming and that human activity has no significant impact upon the planet.

This unreality has infused the younger generation, in particular. Everywhere is the idea that any student, if she or she wishes, can do anything he or she wishes, and that each of them is “wonderful.” This unreality is boosted by: (1) the plethora of television “reality” shows that suggest that success has little to do with anything but ambition, desire, and immorality; (2) educational institutions that punish those teachers who actually assess student performance realistically and who insist on results; (3) the increasing reliance on tests that measure assorted facts and basic intelligence, but not the ability to think and learn; and (4) greater and greater reliance on pleasing parents and students than upon imparting skills and the ability to think. On top of these factors has come the change of education from a social good to a consumer good, where the consumer demands a specific product, and in the case of education, with the advent of student evaluations, eighteen year old students are telling seasoned and experienced professionals what they — the students — need to know when those students, and often their parents, almost always have no knowledge of the field. This is reality?

Now… I’ve seen studies that show the current “collegiate” generation is more “results-oriented,” but the problem is that getting results is difficult, if not impossible, when students have inadequate skills and unrealistic ideas about their own capabilities and about the amount of work it requires to accomplish anything of worth.

Distorting an old aphorism, Rome was not built by wishes and mouse-clicks…

… but it, too, fell when its people lost sight of reality and basic values.

The Impermanence Factor

For the past several months, some of the technicians dealing with my website have been having difficulty in updating the graphics on the rotating “carousel.” You may note that the problem has finally been addressed. I kept asking why there was such difficulty… and finally got an answer — a very simple answer, and yet a chilling one. The previous tech, who had worked with the web-designer, had departed for greener pastures… and had left no written documentation. If there happened to be any electronic documentation, no one could find it, and the techs who were trying to update the graphics were, as are many today, overworked and didn’t have the time to reverse engineer the system until recently.

This particular phenomenon isn’t limited to my website. The other day I was trying to install a piece of software for my wife and discovered a rather interesting situation. The directions were on-line. They weren’t simple. They wouldn’t print out. There was no way to keep a window with the directions and install the software. In the end I had to write them out by hand. Then there are the companies who have “solutions” to problems on-line, but seem to forget that those solutions are useless if you have problems with their website, even as you wait in a telephone queue for “technical assistance.”

These are all symptoms of a society that seems to think that electronic storage is permanent and that, because it’s electronic, anyone can access it and figure it out. Neither assumption, of course, is true, widespread as both appear to be.

We have books and records dating back thousands and thousands of years, evidence from other cultures and civilizations, written insights into what they did and how they acted. If we follow the trend — and go “paperless” as all the businesses urge us — what insights will we leave? We can’t even read computer records of thirty years ago.

This is even truer on a personal letter. My father kept letters he thought were memorable, and they’re still available, yellowed paper and all. Somehow, I don’t see much in the way of memorable emails being saved (if there are even such)… and there’s another factor involved as well. Most letter-writers, and possibly most writers whose works are recorded in print form, tend to write more accurately and clearly, almost as if they understood that what they wrote might be scrutinized more than once.

In my mind, all this leads to a number of questions:

Do disposable communications too often equate to disposable thoughts and insights?

Do impermanent and easily changed records lead to greater carelessness? Or greater dishonesty and fraud?

What exactly are we giving up for the sake of going electronic and paperless?