In the case of Brian Thompson’s murder, there’s been a decidedly strong reaction on both sides, and that clouds the underlying issues that led to his death.
According to all reports, Thompson was a devoted and dedicated husband and family man, and a respected and well-liked colleague by those in the health insurance field. The healthcare industry is clearly stunned by the public reaction and how many people viewed his death with little or no sympathy.
But the fact is that Thompson was also a cold-eyed, analytical, profit-maximizing executive who clearly had no difficulty making decisions and implementing programs and systems that devastated thousands, if not hundreds of thousands, of families in order to maintain or increase corporate profit margins. During his tenure as President of United Healthcare, Thompson raised profits from $10 billion to $16 billion, a sixty percent increase in three years. During that period, UnitedHealthcare was rated the worst of all U.S. healthcare firms in denying claims, turning down 32% of all claims, twice the industry average of 16%. For this, he was paid over $10 million last year.
What I find disturbing is the “mainstream” news media’s emphasis on Thompson the family man and nice guy persona, who was unjustly murdered. I’m not condoning the murder or the murderer, who appears to personify anti-establishment zealotry, and represents, on the other side, the same lack of humanity that Thompson represented professionally in his time with United Healthcare.
Just because Thompson was a loving devoted family man in his personal life and a good professional colleague doesn’t mean that he wasn’t a cold-blooded bastard in designing, implementing, and using methodologies designed to deny healthcare to people who had already paid for what they believed was adequate coverage.
At least one media newscaster made a comment along the lines that Thompson was just doing his job, but what was his job? Was it to effectively fund the healthcare of millions of Americans so that they could receive proper medical treatment, or was it principally to increase the profits of United Healthcare? That 32% rejection rate and 60% profit increase strongly suggest that the health of United Healthcare’s Medicare Advantage and other patients came in a distant second place to increased profits.
And the healthcare insurance industry is stunned by the reaction to his murder?