Several of the comments in the blogsphere during the Macmillan-Amazon dust-up focused on the point I and others had raised about the fact that, depending on the publisher, from thirty to sixty percent of all books lost money and that those losses were made up by the better-selling books. A number of commenters to various blogs essentially protested that publishers shouldn’t be “subsidizing” books that couldn’t carry their own weight, so to speak. At the time, I didn’t clarify this misconception, but it nagged at me.
So… almost NO publishers print books that they know will lose money. The plain fact of the matter is that when a publisher prints a book, it is usually with the expectation that it will at least break even, or come close. At times, publishers know a book will be borderline, because the author is new, but they publish the book in the hopes of introducing an author whose later books, they believe, will sell more. While the statistics show that 30%-60% of books lose money, the key point is that the publishers don’t know in advance which books will lose money. Yes, they do know that it’s unlikely that, for example, a Wheel of Time or a Recluce book will lose money, but no publisher has enough guaranteed best-sellers to fill out their printing schedule. Likewise, they really don’t know who will become a guaranteed best-seller. Just look at how many publishers turned down Harry Potter. Certainly, no editors ever thought that the Recluce books would sell as well or for as long as they have. Not to mention the fact that there are authors whose books were at the top of The New York Times bestseller lists whose later books were anything but bestsellers. The bottom line is simple: Publishers do not generally choose to print books that they know will lose money just to subsidize a given book or author. They try to print good-selling books, and they aren’t always successful.
Last week, Bowker released sales figures for the book publishing industry that revealed that only two percent of all book sales in 2009 were of e-books, while 35% were of trade paperbacks, 35% were hardcovers, and 21% were mass market paperbacks. Interestingly enough, though, while chain bookstores sold 27% of all books, e-commerce sites, such as Amazon and BarnesandNoble.com, sold 20% of all titles, including hardcovers, trade paperbacks, and mass market paperbacks. People talk about how fast matters can change, but even “fast” takes time. Jeff Bezos started Amazon in 1994. Today, based on the Bowker figures, Amazon probably accounts for between nine and fourteen percent of all 
Total book sales were down about three percent last year, but fiction sales were up seven percent. The overall decline was linked to a decrease in sales of adult nonfiction. That indicates there was definitely an increased market for escapism in 2009.
And one last thought… in 1996, Amazon was still struggling, and there was a question as to whether it would really pull through — and then Jeff Bezos introduced the reader reviews, and Amazon never looked back. Because readers could offer their own views… they bought more books from Amazon. Do so many people feel so marginalized that being able to post comments changes their entire buying habits? The other downside to reader reviews is that the increasingly wide usage of the practice — from student evaluations to Amazon reviews — reinforces the idea that all opinions are of equal value… and they’re not, except in the mind of the opinion-giver. Some reader reviews are good, thoughtful, and logical. Most are less than that.
So, in yet another area, good marketing has quietly undermined product excellence.




