The Trouble with Numbers

We live in a world that has become on a daily basis increasingly more complex because of its ever advancing technology and still rapidly increasing population. One of the most obvious effects of both is that we have come to live in a world defined by, restricted by, and described by numbers.

For example, for most people, the date today is January 1, 2010. That’s effectively an arbitrary denotation of the passage of time since the attributed date of birth of the founder of a major religious belief system. Research, however, suggests that that birth date is off by six or so years and that the time of year was later manipulated for theo-political reasons to coincide roughly with the winter solstice. Because much of the world has based its chronology — and dates and chronologies are important for many political, economic, and social reasons — societies in general have accepted the modified Gregorian calendar for practical reasons and have resisted major changes for exactly those reasons. But most people never consider the background or the implications, and those who do quickly move on to more pressing issues, and ones about which they can do something.

Unhappily, the same lack of understanding lies behind so many of the numbers we use in society today, and the numbers tend to become “reality,” with little understanding of what actually lies behind them — until something goes wrong, and the blame is assessed everywhere but where it should be — and that’s at a lack of understanding of what the numbers really mean… or, in many cases, what they do not mean or represent.

For example, everyone takes “for granted” that if someone runs a temperature over 98.6 degrees Fahrenheit consistently for several hours, that person is sick. Not necessarily. In some cases, subnormal temperatures signal severe illnesses as well. Also, the 98.6 degree number is an average across large populations. It doesn’t hold for everyone, as I well know, because my wife’s “normal” temperature is consistently a degree and a half below “normal.” What that means for her is that what would be a mild or moderate fever for someone else is a severe fever for her. Yet the failure to understand the difference between “normal” for her and for the population as a whole could make a considerable difference to her in the case of a severe infection.

I’ve made the point earlier about numbers in regard to the side-effects with regard to vaccinations. Because some parents do not understand statistics, because they fear side-effects that occur in one in a million cases, they will avoid vaccinations for “childhood” diseases, where the side effects of the disease are often hundreds of times more prevalent than the side-effects of vaccination.

Failure to understand what the economic numbers meant in the several years before the last financial meltdown contributed mightily to the disaster. No matter what any “guru” preaches, you cannot have massive societal and even world-wide price run-ups in securities and real estate prices on a wide-scale basis when real overall economic growth is slow or moderate — not without generating a “bubble” and a subsequent collapse.

Nor can every company realistically aim at 10-40% annual profit targets, and when large numbers of companies are posting such profits at a time when nominal inflation is low… something is wrong, either the way those profits are calculated, or the way inflation is measured… or the reporting of other data… or the business practices of the companies involved.

Likewise, when more than forty percent of the grades given at universities in the United States are “As,” anyone with a modicum of understanding should realize the implications behind those numbers. In three generations, human beings don’t change from 10-15% of the collegiate population being brilliant to 40% plus being brilliant, especially when far larger numbers of less advantaged students are attending college. What it does mean, among other things, is that pursuit of “the almighty grade” has become as rampant as the pursuit of “the almighty dollar,” and that excellence in both academia and business has become secondary to numerical targets of dubious worth in assessing performance.

When “reader reviews” flood Amazon.com, what do they mean? Do they really judge excellence? While some may be accurate in that regard, in practice what those numbers reflect is popularity, not quality. There’s nothing wrong with that… so long as people understand that, but unfortunately, many don’t. More than a few readers have contacted me in surprise after reading one of my “less popular” SF novels to say that they thought a book was far better than the reader reviews. That shouldn’t really be surprising. Often excellent books do not make a quick and easy read, and for some readers, who seek ease of escape and entertainment, an excellent book may not be a good read. That doesn’t mean the book is “bad,” only that it’s not suited to them, but handing out “stars” for popularity doesn’t reflect quality. In fact, one reader made the point that he looks for “bad” ratings among authors he knows are good writers to find the excellent books.

The same problem exists with the travesty of “student evaluations.” I’m sorry, but 18-20 year old students do not know what they need to learn. Studies have shown that high student evaluations correlate directly to high grades given by the professor. There are always exceptions, but across thousands of professors that observation holds true. Thus, the numbers reflected in student evaluations do not reflect the quality of teaching, but the degree of grade inflation. Yet university administrations routinely use these evaluations as a proxy for good teaching. What their use reflects is not excellence, but the need for “popular” teachers to fill classrooms, regardless of excellence.

I could go on and on, but my opening thought for another numbered year is that, with more and more numbers flooding us, day after day… try, please try, to understand what they really mean and not what everyone else tells you they mean.

A New Hope for Interstellar Travel?

For more than a decade, at least some of the more “realistic” or “mundane” among the science fiction crowd — including various proportions of readers, writers, and critics — have been suggesting that the idea of interstellar travel is somewhere between unlikely and totally impossible in a practical sense. So I happened to be very pleased when I read in the November 26th edition of New Scientist that two new approaches to interstellar travel had been trotted out — one of which essentially revisits the idea of the Bussard interstellar ramjet… except the propellant would be dark matter, which is far more plentiful in interstellar space than the comparatively few atoms of hydrogen that made the original Bussard concept unlikely to be successful in significantly reducing travel time to even nearby stars. The other involves the creation of an artificial black hole that radiates Hawking radiation for propulsion.

Coming up with a theoretical model for either approach is, of course, a far cry from even an engineering design, let alone a prototype, especially when the composition of dark matter has not even been determined and when we don’t yet have the engineering know-how to create anything close to a black hole, but these theoretical approaches do bring some hope to the idea that we humans may yet escape the confines of a single solar system in some fashion other than massive asteroid-sized generation ships that no government or corporate entity will ever commit the resources to build.

One of the aspects of interstellar travel that fascinates me, and more than a few others, is the hope that it might at least give a jolt to the political and cultural emphasis on limitations and upon the glorification of the small — from ever-smaller and ever more necessary electronic gadgets that tie people into self-selected and socially and culturally limited peer groups to a lack of understanding about just how immense, wide, wonderful — and awful — the universe is… and how unlikely what lies out there can be conveniently catalogued into neat and small packages designed just for human use and understanding.

Will we ever understand it all?

Who knows? But we certainly won’t if we don’t keep looking outward and striving for more than a way to use science and new knowledge for a quick buck in the next fiscal year… or quarter.

I’d certainly rather have either a black hole starship or a dark-matter-ramjet than the new and improved pocket iPhone and its sure-to-be innumerable successors.

More Bookstore Stupidity

In the last few days, several stories have popped up in various newspapers about the Barnes & Noble decision to close its B. Dalton outlet in Laredo, Texas, leaving the small city [population 220,000] with no bookstore at all, neither a chain store, nor an independent. That will make Laredo the largest town or city in the United States without a full-service bookstore, an absolutely “wonderful” Christmas present for the book-lovers of Laredo.

In past blogs I’ve pointed out the rather numerous short-comings of Borders. Now it’s the turn of Barnes & Noble. The B&N decision comes as part of its strategy to close all the remaining B. Dalton outlets in 2010, a decision from on corporate high to close high-cost, low-profit small mall outlet stores. Frankly, in the case of B&N, it makes far more sense than it did for Borders to downsize the number of Waldenbooks outlets, since from my industry sources, the word has always been that Waldenbooks was profitable until Borders started fiddling with their operations, while the Dalton outlets were, as a whole, marginal.

Even so, the B&N decision in the case of Laredo, and perhaps in other individual cases as well, is stupid. They have a local monopoly that is in the black, if not necessarily highly profitable, and B&N has been quoted as saying that Laredo will support a small but full-sized B&N — but that B&N won’t be able to open such a store for at least 18 months. Generally speaking, a city with a population of over 100,000 is profitable for the chain bookstores, and even with Laredo’s high level of Spanish-speakers, a store there should be profitable, especially with no competition.

Let’s get this straight. For bookkeeping and corporate decision-making reasons, B&N will close a profitable local outlet well before a successor B&N can be opened. In other words, they’ll destroy or at least erode their customer base…and then have to rebuild it, if they can, a year later.

All right, they have to close all the B. Daltons for whatever reasons. Then why not simply re-label the Dalton store in Laredo as a B&N Express or some such with signs saying that there will be a full-sized B&N coming before long, and add the Laredo store to the B&N supply system. Surely, it can’t be that hard. Then B&N can still claim it’s closed down all the Daltons in order to keep the stockholders or creditors or whoever happy and not anger an entire reading community.

Unfortunately, this is just another example of where pre-determined decisions are trading short-term profit considerations for longer-term profitability — and undermining the future customer base by literally chasing away readers. Exactly how much sense does this make in terms of future operations? Not to mention that it makes little sense at all from a societal point of view when reading levels among younger Americans are dropping.

For the Good of…

We’ve all met them, the seemingly well-intentioned people who raise questions about this and that in the workplace. “Why is George doing it that way?” “Why do you think Suzanne changed the production schedule without telling accounting… or advertising?”

And if you’ve noticed, or watched carefully, you’ll have discovered that each of these seemingly innocent questions is asked in a public forum from which George or Suzanne is absent. Further, if you just happen to ask the questioner why they raised the question, the answer is almost invariably a variant of “I was just thinking of the good of… [fill in the blank with the appropriate word, such as “the staff,” “the customers,” “the students”].

Just as Lenin and Stalin, Hitler. Mussolini, and all-too-many tyrants in modern times have justified their actions on the basis of being for “the good of the people,” so too are these work-place questioners not at all interested in the good of whomever they cite. They seldom bring up their questions in any situation where the “accused” has a chance to explain; they almost never go to the accused and ask for an explanation. And the bottom line is that they’re not really interesting in solving the “problem.” They’re interested in causing trouble for another individual, preferably without leaving too obvious a set of fingerprints and without ever confronting the individual in question, always looking innocent and professing their altruism in raising such questions.

So… when you hear one of these kinds of questions, and especially if you get an explanation that the questioner is “only looking out for everyone’s good,” start asking exactly what the questioner really has in mind. Does he or she want to discredit the subject of the questions, or covet their job, or get back at the other person?

History and experience suggest that people who are interested in doing good do just that. They do; they accomplish; they work at make things better. Trouble-makers ask questions that stir everyone up without ever pointing toward a solution. There’s a very fine line between an honest question and one designed to incite trouble, but asking who benefits personally from a question and who is harmed is a good start to sorting out one from the other.

Even so… be on your guard when anyone cites “for the good of…”

Blaming the Messenger — Again

Last Friday, students at the University of California staged a protest and pelted the house of the university chancellor with rocks and other projectiles, breaking windows and causing not-insignificant damage. According to various reports, the students were protesting teacher layoffs and furloughs, canceled classes, and high tuition and fees. The latest protest followed earlier occupations of halls on the Berkeley campus designed to call attention to the student grievances.

While I happen to agree with the anger and concern about the cutbacks in higher education, these protests, as with so many student protests over the years, are aimed at the wrong people. No state college or university administration has that much control over the rising costs of education. Nationally, over the past three decades, the percentage of college costs at state institutions of higher education paid for by state governments has dropped, often precipitously, from a national average of around 40% to far, far, less — in some states dropping below ten percent. During the same period, various additional requirements and mandates have been imposed on state institutions by both federal and state governments, and governments at all levels have pressed for more and more students to attend college. In general, the increased costs do not come from significantly higher faculty and staff salaries. While the salaries of football coaches have soared, so have administration salaries and costs, largely in response to all the mandates and administrative paperwork and “accountability.” On the other hand, faculty and staff salaries, in general, have not kept pace. Over the last 15 years, for example, faculty salaries at my wife’s university have been frozen four times, and the average raise in the years when they were not frozen has been around three percent. Similar figures apply to other state universities in the region. With the contribution from state governments dropping yearly, and legislative mandates to “do more,” the only way state institutions can meet their budgets is by increasing tuition and fees — or by cutting faculty and part-time or student instructors.

Blaming the administration, whatever the faults of those administrators may be, doesn’t get to the heart of the problem. Those students would be better served by asking their parents and their friends’ parents, “Why don’t you support more state taxes to fund higher education?” Or… they could accept the fact that, if they don’t want to pay for education through taxes, they’ll have to pay higher tuition and fees… or allow the universities and colleges to raise the bar for admission and reduce the number of students.

Destructive rioting in front of a chancellor’s house isn’t going to do anything except make already intransigent legislators even less willing to grant funds to a state university… and all too many of them don’t like finding higher education anyway.