Last year, because of my travel schedule, I finally replaced the old laptop I hadn’t used as a laptop for almost a decade with a new one. Since my travel and appearance schedule is irregular [to say the least], there are times I don’t use the laptop for days at a time, but for various reasons, I didn’t even open the laptop for the last three weeks of July. When I did, I was faced with “urgent warnings,” necessary updates, and priority downloads. Now, when I was using the laptop every few days, I didn’t quite grasp how much time was required to keep the device “updated.” I knew I was always updating the tower computer in my office, but never paid much attention to exactly how long it took, because I could just work on the writing computer [which is not connected to the internet] while all the updating and installing took place.
This time I kept track. The required updates for the laptop took almost four hours when I first signed on, and another two hours after I signed off. Add to that another hour after I signed back on after all the updating. Seven hours required in a little more than half a month less than a month. Oh… and the computer informed me that it has been required to make 16,060 update operations.
Now… so far as I can tell, with the exception of virus and security protection, which, interestingly enough, took almost no time at all, almost none of these updates measurably improve my computers’ operation and speed. In fact, it’s likely that each one marginally degrades their performance, and each one marginally pushes the software toward greater and greater problems because every change affects the operating system in some way or another. Yet, if I don’t upgrade, before long I can’t use other data, can’t open documents produced by “upgraded” systems, etc. So I, and every other user, am effectively being blackmailed to continually upgrade.
Why?
As I’ve noted before, and more than once, a great majority of “upgrades” are nothing of the sort, but consist of either patches or fixes or represent the grafting of more and more features onto existing programs, making them harder and harder to use for all but the geeks who never found a new feature they didn’t love and adding more time to my workload to learn the impact of the changes. This all reminds me of “the Red Queen’s race” in Alice through the Looking Glass, where the Red Queen announces to Alice that running as fast as she can is only sufficient to stay in the same place and that to get anywhere she must run even faster.
What ever happened to the idea of “getting it right” in the first place? Is the tech marketplace so fixed on being first that it’s required to come out with a new product before it’s ready… and then dribble out the fixes until it’s time to issue another new product that’s not ready?
To paraphrase Billy Joel, “if this is moving up, then I want to move out” … except, like everyone else who relies on computers… I can’t.




