Take two singers.  One is a talented all-around musician, with a full grasp of her craft, pleasantly attractive, but not beauty pageant class.  The other is beauty pageant class, with a good natural singing voice, and one knock-out classical song, and not much else.  Do you want to guess which one wins singing contests that involve an audition of only one song?  There are also certain singers who win or place highly in competitions, but never have a career because the only thing they’re really good at is winning competitions, just like those pleasing personalities who are so good at interviews and much less competent at doing the job.

Take the CEOs of large companies.  There are the competent-looking tall ones with a commanding presence… and then there are the others – except a number of studies over the years have shown that while there is a far higher percentage of  tall and competent-looking CEOs at larger companies (who get paid significantly more, on average), there’s absolutely no correlation between appearance and their performance as CEOs.

It’s a bit different with authors, but there are more than a few who publish one book and nothing more. Possibly the most famous authors who only wrote a single book are Harper Lee  [To Kill a Mockingbird] and Margaret Mitchell [Gone with the Wind].  The music industry is filled with singers and musicians who had only one hit song in their entire career. It’s no different in politics, and it would be hard to count the members of Congress who served exactly one term… and who are now long forgotten.

The problem with all too many of these one-hit wonders and one-trick ponies is that, all too often, their one trick overshadows others who are actually far better at whatever field it may be.  The least glamorous CEOs are generally far better than the ones who merely look good, and a great many executives who don’t have the height and “look” likely never get the chance because their talents are deeper but less obvious. There are significant numbers of authors who have produced large numbers of good, and sometimes great, books who’ve never made the big best-seller lists, but whose total sales have been respectable if not substantial over a long period. And there are authors who didn’t have the “flash” or trick to impress agents or publishers who self-published and later made the best-seller lists.  In this, Richard Paul Evans comes to mind.

There are good character actors who are far better at their craft than many big name stars, and whose careers have lasted far longer, and, unhappily, there are younger actors with the same kinds of talent and determination who will never get the chance because they’re solid, dependable… and don’t have a flashy trick… or gimmick, as the old song says.

Being married to a performing singer and university opera director means that I get to meet all sorts of people, ranging from students to retirees, from those who are very creative and interesting to those who are financially very well-off and support the arts, some few of whom are also creative.  I also have been drafted at times to craft various documents, including fund-raising letters, and this has led to some interesting situations. 

Although the university is located in the Utah county with the lowest individual and per family income, with a large rural component, and no heavy industry and only a comparatively few mid-tech or light industrial concerns, several directors of one charitable group absolutely refused to allow the use of those facts in a fund-raising appeal.  Why?  Because, first, they felt it would alienate any executives in the small manufacturing community, because it implied to them a criticism of their wage scales, even though the appeal specifically noted that the small manufacturing community was an exception to the generally prevailing low wage scale.

When I attempted to discuss this with one of the individuals who insisted on deleting the statistics, that individual provided a detailed explanation of how his company paid far higher wages than the local average and how their training program had enabled workers to move from the bottom to the top of the wage scale, all of which was absolutely true.  He then claimed that that low income problem was because of four factors: a local culture that emphasizes large families at a young age; the lack of high-tech manufacturing; a rural economy outside of the city proper; and the fact that “people choose their life-styles.” 

The executive who listed those factors was largely correct in his assessment, and, more than likely, equally correct in assessing how his peers would react, but that assessment didn’t make the problems go away. It did make it more difficult to explain why an organization needs funds for programs to benefit the children of those who are less fortunate without pointing out that more of such families exist in one’s community.  It’s as if some of these more financially fortunate individuals want to deny the reality of a situation while attempting to ameliorate some of the problems caused by that reality.

I’d be the first to admit that people make both good and bad choices, having made some of both myself over the years.  And some bad choices do lead to low incomes and, often, poverty, but the fact remains, after all the rhetoric, that the county does in fact have the lowest per capita and family income in the state, and  not all of that can be explained away by poor choices on the part of individuals.  In addition, children don’t choose their parents, what work those parents do, or what culture exists where the family lives. Geographically isolated small cities and towns without plentiful water supplies will not have much, if any heavy manufacturing.

Unfortunately, the mindset represented by those who didn’t want the facts listed has an impact well beyond local charitable appeals.  Problems of all sorts don’t go away just because there is a “good explanation” for their cause.  Put in a lighter way, one of my friends, a retired engineer, observed that, when the highway department installed a huge sign on the interstate highway stating “Bump Ahead,” the highway types thought they’d solved the problem.  They’d only described it… and solutions have to go beyond description.

A little while ago I came across a book review website/blog that pretty much trashed my 2002 novel, Archform:Beauty in a way that was clear the blogger had neither any understanding of what the book was about nor of a lot of other things.  So I simply posted the following comment on the review, “Interestingly enough, both Kirkus and Publishers Weekly gave it starred reviews.”  Not surprisingly, the blogger replied to the effect that he really didn’t care what they thought and that he was selling it back to the used book store… and by the way, that my own words said that minority voices were important.  I agreed that minority voices needed to be heard, but that didn’t mean that they were either accurate or inaccurate simply by virtue of being minority voices.  Then I was questioned about why I’d made the first comment, as if it were somehow rude to question a review offered with open comments. When the blogger then stated that I‘d never change his mind, I pointed out that my comments weren’t made for that point since it was obvious I would never change his mind. I should have left it at that, but, unfortunately, I didn’t.  I added the phrase that I wrote for people who could think, with the clear implication that he couldn’t. I understand that created a slight furor with some people.

This “discussion” of sorts, however, crystalized, at least in my mind, something that I and a great many others have talked around and about, but which tends to be overlooked.  With the proliferation of niche news, niche blogs, niche products, we are creating, or have created, a society where anyone can express the most inaccurate or misrepresentative or misleading views or selected facts for “their” following,” and because like attracts like, seldom are these facts ever challenged in that niche.  Oh, CNN may dispute Fox News, or CBS and BBC news may present very different views of a story, but there is seldom another side shown on any niche program.  What’s truly frightening to me is that there’s more discussion of the other side on the entertainment shows such as Colbert or Bill Maher, or it’s buried on early Sunday morning news shows.  Obviously, there are exceptions, but they’re few, and getting fewer. This “niche isolation” also contributes to societal polarization because the followers in each niche continually reinforce their beliefs in their interactions with each other, which makes it easier and easier to ignore, minimize, or marginalize any conflicting views.  

In addition, the internet/world wide web has become a “wild west” of information dissemination, where some sources are good, some bad, and all misrepresentative to some degree.  The web has also become more and more powerful in influencing what readers choose to buy or not to buy, and for authors that makes favorable information valuable and unfavorable information worrisome, particularly if that unfavorable information is highly misrepresentative or inaccurate.  What compounds this us that with people compartmentalizing their information intake there’s no telling if they’ll ever encounter other information to balance or expand their knowledge base about an author, particularly if their initial information comes from a source that views the author unfavorably.

Part of the reason why I made the initial comment in the first place is because I’ve always disliked anonymous snipers, particularly when they don’t know what they’re talking about. I think, far too idealistically, that such people should not go unquestioned.  But what I realized well after the fact, was that society has become so polarized that, for the most part, very few people still retain even semi-open minds when their judgments or beliefs are questioned. The problem with my reaction to the “review” is that, in all likelihood, all it did was make people who would never like my books anyway mad at me, while suggesting to those who do like my work that I’m excessively sensitive.

But all writers are.  That’s not the question.  The question is how we should balance such sensitivity when facing adverse material on the web that could affect our sales, reputation, and livelihood… and how we actually do.  It’s easy to suggest we remain above the fray, and that has historically been the best policy, but with the way the times are changing, I have to wonder if such “neutrality” is necessarily wise… and yet, I’ve seen and heard certain authors have spent so much time and money reacting to so many slights, misrepresentations, and inaccuracies that I’ve wondered if that didn’t do more damage than help.

It’s definitely a brave new world (web).

On October 22^nd, Liz Bourke’s article on “Reading, Writing, Radicalisation” appeared on Tor.com.  In the article, she notes:

“…the US market has seen near parity [in books published by male and female authors] over the last three years but the volume of noise on the internet is still, in general, louder when it comes to male authors. Now, I will freely grant that many male authors write rather good books, but the engagement/ enthusiasm surrounding them, surrounding their series, and their new releases, seems rather disproportionate by comparison. (It is certainly disproportionate in terms of what is reviewed in genre publications and what makes it onto New And Notable bookshop displays.)

She also notes that in the British F&SF market male authors published exceed female authors by fifteen to thirty percent annually.

One theme pervades both the article and the comments on the article, and that is that with the possible exception of a literal handful of female authors, such as J.K. Rowling and Stephanie Meyer, male authors get more sales and more press than do female authors.  I’m not about to argue with that fact, because, from what I’ve seen, and the facts and figures I’ve observed, it appears to be the case. On a personal basis, I went back over the titles on my Kindle and the paper books I’ve purchased and read over the past three years, and 45% were written by women and 55% by men.  Interestingly enough, the four books I had no interest in finishing were all written by men [and no, I won’t name them].

I would argue, however, that the difference in sales and press does not lie, per se, anywhere close to exclusively in the gender of the writer, but in the approach taken by the writer, and that, on a statistical basis, those books receiving press (especially within the F&SF genre) and massive sales tend to emphasize certain obvious and often violent aspects of human behavior and culture and minimize less blatant details of culture and behavior.  In turn, from what I’ve read, in general, and only in general, since individual authors vary widely, more female authors, even some writing under male or androgynous pen names, tend to show a greater range of subtle details than do male authors and focus more on character and character development than do male authors.

Personally, I have also observed that any book that I write with a female protagonist sells far less well than those with male protagonists, even those in my best-selling fantasy series. Yet while only ten percent of my published novels have female protagonists, those books account for over a quarter of the books of mine that have received starred reviews.  So I have some doubts that it’s because the books featuring women as protagonists aren’t as good as the others.

What all this suggests to me is that certain kinds of books draw more sales and press than do other kinds [obviously], and that the difference isn’t so much because of the gender implied by the author’s name [although I will note that there are still references in places on the internet that insist that I am female, which clearly I’m not], but because of the way in which the book is written, and that, in general, the approach taken by women writers tends to be more thoughtful and detailed… and, frankly, thoughtful and detailed doesn’t sell as well… as I have previously noted in regard to what I write, which is why I think it’s somewhat misleading to suggest that the issue is primarily based on the perceived gender of the author.  I wouldn’t deny that some gender prejudice exists, because I’ve seen it in every field, including writing, but the bottom line in publishing is in fact sales, and for now, the blatant, direct, and not-very-subtle tends to dominate the publishing best-sellers, regardless of author gender.  

The other day was, as one children’s book puts it, “an awful, no-good, horrible, very bad day.”  Well… it wasn’t THAT bad, by any measure, but it was incredibly frustrating.  I discovered that a document required by a government agency, a document that had been sent twice, had apparently been lost or misplaced twice  — which required sending it once again. I also discovered that the manuscript that I’d sent to my editor by UPS two-day air had not arrived, and had been sitting for almost two days in Salt Lake, and when I tried to follow-up, no one knew where it was.  Now, I’d sent the manuscript by two-day air, at his request, so that he could get it and read it during his travels. Another day passed, and UPS finally located it in Des Moines, and I was assured it would be only a day late [which was too late for my editor, meaning a three-week delay before he could read it]… Another day passed, and the manuscript finally reached Philadelphia.  It finally reached New York and the Tor offices five days after being sent as a two-day air shipment.

Both the government and UPS are large institutions, and I think the thing that bothers me about institutional incompetence is that, in essence, no one is accountable.  If I screw up as an author, there’s no doubt that I screwed up.  I can’t blame anything but the price and the package on anyone else, and, in the interests of full disclosure, I will point out that, with the advent of electronic publishing, the vast majority of typos are my fault.  The editors and I both try to catch them, but I made them, not my editors.

The other problem with institutional incompetence is that too many of the “solutions” simply don’t work very well, particularly those which attempt to reward good employees and not less competent ones.  In every institutional, educational, and government or corporate setting in which I’ve worked, and in every one for which I did consulting work, the one thing that was common to all was that the highest rated employees were the ones who knew how to work the system.  Some of them were also quite good at their work as well, but there were many who were far less competent than lower-rated employees who were not as politically skilled, and many incompetent employees managed to keep jobs they screwed up through their political skills.  Yet, as time and experience have shown, reliance on purely “subjective” standards results in massive discrimination and even more corruption, not to mention unbridled nepotism.

Why does this happen even with laws dealing with the matter?  Because the law demands that procedures be “fair,” i.e., not only applied equitably to all employees, but also that employees be judged on objective and measurable standards.  One of the big problems there is that subjective standards are often more accurate.  I’ve watched organizations be torn apart by gossip and back-biting, by underhanded use of accurate information to misinform and to undermine the performance of others, who then appear incompetent, and sometimes do incompetent acts because of such misinformation. Individuals who engage in this kind of manipulative and unscrupulous behavior are usually skilled enough in doing it that they never violate any objective standard.  Thus, the most a supervisor can do is refuse to promote them, and that can be tricky as well, both legally and in practice.  I’ve seen individuals promoted just so that a supervisor could get rid of them.

Do I have any real and workable answers?  Not really, because, like it or not, a certain measure of incompetence is inevitable in any large structure… and that’s why I, and others, have late packages and must sometimes submit forms time and again.