Incompetence

Earlier this week, I flew back from the World Fantasy Convention in San Antonio, with what I thought would be a comparatively simple itinerary, at least for me, given that getting to and from Cedar City isn’t ever a single flight – except to Salt Lake. My first flight was from San Antonio to Salt Lake City on a fairly comfortable aircraft, an Airbus 320.

Boarding was without incident. Then a few minutes before scheduled push-off from the gate, the pilot announced that there was a fuel discrepancy that needed to be resolved. It took more than an hour and ten minutes to resolve the “discrepancy” and handle the paperwork.

The pilot had announced that the aircraft had the proper amount of fuel, but that the discrepancy still had to be addressed. So, believing that we had been sitting around for more than an hour just to unravel a bureaucratic paperwork snafu, I inquired into the nature of the discrepancy. One crew member finally told me that the problem wasn’t the amount of fuel, but that its location was. Apparently, there was a 20,000 pound imbalance of some sort. How this occurred or whether the crew member had it precisely right, I don’t know, but I do know that an Airbus 320 has two tanks in each wing and a center fuselage tank. To me, a 20,000 pound fuel imbalance sounds serious [especially given that the maximum fuel load is roughly 42,000 pounds], and according to FAA regulations, aircraft are prohibited from taking off with significant fuel imbalances, not that I knew that at the time

As a result, once we arrived in Salt Lake, despite my sprinting between gates, I missed my connecting flight to St. George by ten minutes… as did at least three others, who were either smart enough or pessimistic enough not to run. That meant a five hour wait for our connection. Several others couldn’t leave Salt Lake City until the next day, while a few “fortunate” souls could sprint and make their connections. I finally got home at close to one in the morning.

While I’m very thankful that the pilot caught the error/problem, the incompetence of the refueling crew cost everyone time and money, and had the problem not been spotted, it’s possible that matters could have been far worse.

I may not like weather delays for aircraft, or Air Traffic Control delays, or even some maintenance and repair delays, but delays created by incompetence are another thing entirely. Now, it could be that I’m getting more curmudgeonly as I get older [although some of my offspring might claim I’ve always been that way], but it appears to me that I’m seeing a great deal more of this kind of sloppiness. My wife sees it in students; an Army lieutenant colonel who’s a battalion commander tells me that new soldiers need much more training and “reminders” about the importance of details, and has the statistics to back up his statement; and our son, who runs a very high-end retail outlet, has had to fire more people in the last two years than in the previous decade for exactly the same reasons.

Yet I see statistics insisting that the young people of today are more intelligent than ever. In my view, intelligent people don’t misfuel aircraft or require continual occupational reminders and babysitting.

And then I got a survey from Delta asking how they could have better handled the situation. My answer won’t be considered, I’m sure. I suggested that passengers who are delayed and inconvenienced by incompetence should be financially compensated, and that such compensation should be funded by deductions from the paychecks of senior airline executives.

The Opioid Mess

The number of deaths from opioid overdoses and misuse continues to climb. All sorts of legislative and regulatory proposals have been floated, almost entirely, from what I can tell, dealing with controlling or restricting the prescription and distribution of opioids. Most recently, the President has signed an executive order purportedly addressing the opioid crisis.

Almost none of these measures will work, just as the measures proposed to deal with illegal drugs have failed miserably. And these “new” approaches will fail for a very similar reason: They don’t address the real problems leading to opioid deaths.

According to the National Institutes of Health, over 100 million Americans suffer from chronic pain, and opioid-related overdose fatalities have doubled over the past ten years to more than 60,000 last year. While the NIH has recognized that pain and overdose deaths are related, and that medical pain treatment methods need to be improved, the underlying problem is incredibly simple… and presently not solvable for the majority of those suffering long term severe pain.

Opioids are the only legal way to relieve pain for most of those individuals suffering long-term severe pain. Continuous use of opioids requires higher and higher dosages to be effective and also makes users increasingly more sensitive to pain. In addition, chronic intense pain makes sleep difficult, and sleep-deprived individuals have even more difficulty handling pain. The medical profession has also been successful in “saving” people, at the associated cost of painful and chronic medical conditions.

While researchers are seeking other non-addictive pain remedies, so far as I’ve been able to determine, no non-opioid medication useful on a daily and long-term basis for a range of pain conditions has reached the stage of human clinical trials, and until something meeting those criteria is developed we’ll continue to face an “opioid crisis.” Restricting prescription painkillers will only drive people in pain to illegal drugs on a greater basis than at present, and that’s frightening, because overdose rates for illegal synthetic painkillers such as fentanyl are now approaching 20,000 deaths per year, an almost six-fold increase since 2002.

The problem isn’t opioids; the problem is pain. And very little of the rhetoric even acknowledges that.

Who’s Going to Pay?

Early this week, the Department of Interior announced plans to increase the entrance fees to some seventeen of the nation’s largest national parks in 2018, more than doubling the previous fees during the most crowded times. Among those parks are several here in Utah, including Zion, Bryce, Canyonlands, and Arches.

The local reaction was fierce and immediate, not to mention negative, all along the lines that families can’t afford to pay $70 per car [now $30] or $30 per individual [up from $15] just to get into a national park. And if families can’t or won’t do that, Utah tourism will take a significant hit.

I understand the reaction, even if the proposed fee is far less than a day at Disneyland or Disney World. But I also understand the problems facing the National Park Service, which needs desperately to repair decades-old and damaged infrastructure, an infrastructure that gets damaged more each year by the increasing number of visitors. Currently, the Park system’s maintenance/repair backlog exceeds eleven billion dollars.

What also struck me was that this is the same reaction to all too many government programs, whether it’s SNAP/food stamps, health insurance, Medicaid, Medicare, disaster relief, interstate roads and bridges, tuition and fees at state universities… the list is seemingly endless. The least affluent members of society are hit the hardest by either increasing costs or decreasing services, and because politicians don’t ever want to raise taxes on anyone, either things don’t get fixed, or a few things get some help, and federal spending is financed more and more by increasing deficits.

It’s a national epidemic of “We need this, but we don’t want to pay for it.”

And yet, despite ballooning deficits, the Republican-led Congress and the President are pushing for massive tax cuts, claiming that such tax cuts will fuel growth that will wipe out the deficits. This is political bullshit and voodoo economics erroneously based on the experience of the tax cuts proposed by President Kennedy and signed into law by President Johnson as the Revenue Act of 1964, which reduced the top individual rate from 91% to 70%. The corporate tax rate was reduced from 54% to 48%. In fact, there was a moderate but significant growth attributed to those tax cuts.

Today, the tax rates are much different, and much lower than then. The top individual rate is 39.6% for individuals [with taxable incomes above $418,000 a year] and 35% for corporations, although the average rate paid for corporations is closer to 20% [and some large corporations pay no tax at all]. In addition, statistics show that there’s plenty of unused capital that’s not being invested in new businesses or jobs because the demand isn’t there. Since most of the tax cuts will go to the well-off, they won’t increase spending by the bulk of the population, which is what would be required to stimulate demand significantly.

And that means that the problem of “needs” being greater than the funds to pay for those needs is only going to get worse. And while many decry the growth of Social Security and Medicare, exactly how else, at present, are we as a nation going to provide for people too old and too infirm to work? Then, too, regardless of political philosophy, meeting some of those needs, such as our aging infrastructure, an overcommitted military, disaster relief and rebuilding, and yes, the national parks and the environment, are vital to the future of the country.

But no one wants to pay for enough for them… or to agree on what spending can be cut.

Slow Writing?

I can’t say that, with a few notable exceptions, that I’ve found many books to be slow reading. I’ve found books that I thought were less than well-written, books whose action sequences, upon reflection, seemed to have little point, books where I didn’t care about the main character, and books where there was less action, but I didn’t think of them as “slow.” I can only claim to have found one set of books truly slow, the Gormenghast Trilogy, but I know that there are a few readers who don’t find it slow.

One thing I have noticed, though, is that more and more readers are complaining that books are slow. I was astounded to find a huge listing of “slow” fantasy books on Goodreads. Some of those listed as slow included Brandon Sanderson’s Mistborn series, George Orwell’s 1984, the Harry Potter books, Neil Gaiman’s American Gods, Andy Weir’s The Martian, and even George R.R. Martin’s Game of Thrones. The list of “slow popular books” was over 900 books.

As I’ve mentioned before, I try to read a number of new writers every year, and it does seem to me that there are fewer and fewer books with slower pacing every year… and yet the number of readers complaining about slow books seems to be growing.

So… is it about the books? Or is it that more and more readers are used to fast-paced [and often shallow] video-based entertainment and expect books to be “faster” in the same way? Or could it be that more and more Americans have less ability to concentrate and possess reading skills inferior to the readers of previous generations? Given the huge expansion of graphic novels and manga, there certainly seems to be a segment of the “reading” public that prefers fewer words and more pictures. Is this because of declining reading skills or because the expansion of “visual”/video culture has stunted the ability of some portion of the reading public to create mental images of what they read? Perhaps both?

Certainly, the scores of teachers I know and have asked about this all believe that, in general, students in high school or college have more difficulty focusing,tend to avoid reading whenever possible, and complain that reading assignments that would have been considered light or easy a generation ago are too long and too hard – and that includes even students who score high on SAT or ACT tests, suggesting that they’re not lacking raw brainpower.

Slow books? Maybe. But I’m inclined to believe that it’s as much poor and slow readers as slow books.

Manners, Value… and the Appeal of Trump

For the most part, the manners of the first half of the twentieth century have been “modernized,” ignored, trashed, or updated. Which word describes one’s assessment depends on the individual and background, and there may well be additional terms better suited in the minds of others.

The social upheaval that began in the mid-1960s focused on manners as hypocritical and dishonest, among other things, and while that doubtless wasn’t the only factor, it was likely the most significant. What the downgrading or even disposal of manners and social custom ignored or disregarded was the role manners played in affecting individual self-worth.

Hypocritical as manners may be and often are, they require effort on the part of individuals. When people say “please” and “thank you,” when they address or refer to people as Mr., Ms., Mrs., or Miss and the appropriate last name, when they don’t crash or crowd lines, when they open doors for people who need help, when they address letters and emails with names and titles, rather than “Em” or “Bob,” it tends to send a message that others have worth. And when millionaires and billionaires dismiss the concerns of the poor, the working class, and minorities or when political figures call the supporters of an opponent “deplorables,” it’s neither accurate nor useful. More important, such behaviors send messages of devaluation.

How does this tie into Donald Trump and the polarization of the United States?

Both “sides” feel that they’re being devalued by the other side, especially by the leaders of the “other side.” There’s no sense of polite disagreement. The other side is “the dark side,” to be attacked and trashed for their “values” or lack of values. The large majority of Trump supporters, in particular, feel that they’ve been devalued and disregarded and that no one was speaking up for them. Ironically, many of them are willing to overlook Trump’s total lack of manners because they didn’t see anyone with manners able to articulate their views and feelings strongly enough.

Hillary Clinton was more mannered, but far less passionate, and it showed. As a result, too many Democrats drew the conclusion that she needed to be more of a gutter-fighter. Add to that the fact that many people seem to equate crudity with honesty, and manners as a trait of the self-serving elite, and she came across to too many of the undecideds as manneredly dishonest. Trump has proved, rather conclusively, that crudity doesn’t mean honesty. Politeness doesn’t, in itself, mean honesty either, but politeness has a far better record in allowing people to talk over controversial issues.

The more someone feels devalued, the less they’re going to listen to the other side, and the only way to even begin to bridge that gap is for the name-calling and vulgar and incendiary epithets to stop, and for people to address the issues politely. Being polite and mannered doesn’t mean giving up passion. Whether one liked Martin Luther King or not, he was both passionate and fought for his goals in a mannered fashion. The same can also be said of our greatest Presidents.

Like most social conventions, manners are a tool, one devalued in false service of “honesty” and one whose employment would be most useful today.